Duration: 24 months. 20% of their time ‘off the job’ to complete their apprenticeship
Qualifications: Where a Operations or Departmental Manager has not already achieved grade 4 (C) or above in English and Maths, they must do so before taking the end-point assessment.
Experience: They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Skills: Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.