Hospitality Supervisor- Apprenticeship
This is a fantastic opportunity for confident individuals with excellent communication and interpersonal skills who are looking to kick-start their career.
Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.
A hospitality supervisor can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.
The Dolphin Inn
The Hunters Inn
Requirements and prospects
Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.
The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.
- Excellent communication and interpersonal skills
- Strong willingness to learn and progress
- Good awareness of customer service and its importance
- Effective time management and organisational skills
- Excellent team working skills
- The ability to collaborate and build relationships with people from all walks of life
Shift Work Monday to Sunday (days and shifts to be confirmed)
40 Hours per week